Effective Date: 30 July 2026
Welcome to Zen Smile Studio (“Zen Smile Studio,” “we,” “our,” or “us“). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit zensmilestudio.com (the “Website“) or use our services.
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Business Name: Zen Smile Studio
Website: zensmilestudio.com
Email: [email protected]
Business Address:
D1-18-1X, Savanxx Executive Suite
If you have any questions regarding this Privacy Policy or our data practices, please contact us using the information above.
2. Information We Collect
We may collect the following categories of personal information.
Information You Provide
When you interact with our Website, book an appointment, request information, or contact us, we may collect:
- Full name
- Email address
- Telephone number
- Postal address
- Appointment preferences
- Dental treatment enquiries
- Messages submitted through contact forms
- Photographs or dental images voluntarily provided
- Any information you choose to share with us
Health Information
If you request dental treatment or a consultation, we may collect health-related information that is necessary to provide our services, including:
- Dental history
- Treatment preferences
- Medical information relevant to dental care
- Smile assessment information
- Photos or scans submitted for treatment evaluation
We only collect health information that is necessary for providing our services and handle it with appropriate confidentiality and security.
Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Cookies and similar technologies
- Website usage analytics
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Schedule consultations
- Provide dental services
- Assess suitability for braces, Invisalign, or dentures
- Process appointment requests
- Improve our Website
- Communicate with you regarding appointments
- Send requested information
- Respond to customer service requests
- Improve customer experience
- Detect fraud and maintain security
- Comply with legal obligations
Where permitted by law and with your consent where required, we may also send marketing communications about our services. You may unsubscribe at any time.
4. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Our legitimate business interests, provided your rights do not override those interests
Special category data, including health information, is processed only where permitted by applicable law and with an appropriate legal basis.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Measure website performance
- Analyze visitor behavior
- Enhance user experience
You may disable cookies through your browser settings. Some features of the Website may not function properly if cookies are disabled.
6. How We Share Your Information
We do not sell your personal information.
We may share your information only when necessary with:
- Dental professionals involved in your care
- Laboratory partners assisting with treatment
- Payment service providers
- Website hosting providers
- IT service providers
- Appointment booking platforms
- Analytics providers
- Professional advisers
- Government authorities where required by law
All third-party service providers are required to maintain appropriate confidentiality and security standards.
7. International Data Transfers
Your personal information may be processed or stored in countries outside your country of residence.
Where personal data is transferred internationally, we take appropriate safeguards to protect your information, including contractual safeguards where required by applicable law.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain patient records
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce agreements
When personal information is no longer required, it will be securely deleted, anonymized, or destroyed.
9. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction.
Security measures may include:
- Secure website encryption (SSL/TLS)
- Password-protected systems
- Restricted access to personal information
- Secure data storage
- Regular software updates
- Employee confidentiality obligations
Although we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with your local data protection authority
We will respond to verified requests within the timeframes required by applicable law.
11. Marketing Communications
If you have opted in to receive marketing communications, we may send you information about:
- Dental services
- Promotions
- Educational content
- News and updates
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
12. Children’s Privacy
Our Website is not directed to children under the age required by applicable law for independent consent.
We do not knowingly collect personal information from children through our Website without appropriate parental or guardian authorization where required.
If you believe a child has provided personal information without appropriate consent, please contact us so that we can take appropriate action.
13. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
14. Your Choices
You may:
- Decline to provide certain personal information.
- Disable cookies through your browser settings.
- Unsubscribe from marketing emails.
- Contact us to update or correct your information.
- Request deletion of your information where legally permitted.
Please note that some services may not be available if certain information is not provided.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
The updated version will be published on this page with a revised Effective Date.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Zen Smile Studio
Website: zensmilestudio.com
Email: [email protected]
Address:
D1-18-1X, Savanxx Executive Suite
17. Applicable Laws
This Privacy Policy is intended to support compliance with applicable privacy and data protection laws, including, where applicable:
- General Data Protection Regulation (GDPR)
- UK GDPR (where applicable)
- Other applicable privacy and consumer protection laws in jurisdictions where Zen Smile Studio operates or provides services
Nothing in this Privacy Policy limits any rights you may have under applicable law.