Effective Date: 30 July 2026

Welcome to zensmilestudio.com (the “Website”), operated by Zen Smile Studio (“Zen Smile Studio”, “we”, “our”, or “us”).

These Terms and Conditions (“Terms”) govern your access to and use of our Website and any services, information, communications, consultations, or appointments offered through it.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website.

1. Business Information

Business Name

Zen Smile Studio

Website

zensmilestudio.com

Email

[email protected]

Business Address

D1-18-1X, Savanxx Executive Suite

2. Scope of Services

Zen Smile Studio provides information regarding dental treatments and may offer appointment requests or consultations relating to services including:

Braces
Invisalign® clear aligners
Dentures
General information relating to dental treatment

All treatments are subject to professional clinical assessment, suitability, and availability.

Nothing on this Website guarantees that any particular treatment is appropriate or available for every individual.

3. Medical Disclaimer

The content provided on this Website is for general informational and educational purposes only.

Information published on this Website does not constitute:

Medical advice
Dental diagnosis
Professional healthcare advice
Treatment recommendations
Emergency dental advice

You should not rely on Website content as a substitute for professional examination by a qualified dental practitioner.

Treatment recommendations can only be made following an appropriate clinical assessment.

If you experience a dental emergency, you should immediately seek treatment from an appropriate healthcare provider.

4. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use this Website or submit personal information.

By using this Website, you confirm that any information you provide is accurate and complete.

5. Appointment Requests

Submitting an appointment request through our Website does not create a confirmed appointment.

Appointments are only confirmed after you receive confirmation from Zen Smile Studio.

We reserve the right to:

Accept or decline appointment requests
Reschedule appointments
Request additional information before confirming treatment

6. Treatment Suitability

Every patient is unique.

Treatment recommendations for braces, Invisalign®, dentures, or any other dental service are based upon:

Clinical examination
Dental history
Medical history
Oral health condition
Diagnostic records
Professional judgment

Not every patient will be suitable for every treatment option.

7. Pricing

Prices displayed on the Website, if any, are provided for general informational purposes unless expressly stated otherwise.

Actual treatment fees may vary depending on:

Individual clinical needs
Treatment complexity
Additional procedures
Diagnostic requirements

We reserve the right to modify pricing at any time without prior notice.

8. Payment

Payment terms for consultations or treatment will be communicated before treatment begins.

Failure to make required payments may result in delays or cancellation of appointments where permitted by applicable law.

9. Cancellation and Rescheduling

If you are unable to attend an appointment, we request that you notify us as early as reasonably possible.

Cancellation, rescheduling, deposit, or missed appointment policies may apply and will be communicated before your appointment where applicable.

10. No Guarantee of Results

Dental treatment outcomes vary from patient to patient.

While we strive to achieve the best possible clinical outcomes, we cannot guarantee:

Specific cosmetic results
Exact treatment duration
Perfect alignment
Individual healing responses
Patient satisfaction with aesthetic outcomes

Treatment success depends on numerous factors, including patient compliance and biological response.

11. Patient Responsibilities

Patients are responsible for:

Providing accurate medical and dental information.
Following professional instructions.
Attending scheduled appointments.
Maintaining recommended oral hygiene.
Wearing orthodontic appliances or aligners as instructed.
Informing us of any medical changes that may affect treatment.

Failure to follow professional instructions may affect treatment outcomes.

12. Intellectual Property

All content on this Website, including but not limited to:

Text
Graphics
Logos
Images
Videos
Designs
Icons
Layout
Branding
Downloadable materials

is owned by or licensed to Zen Smile Studio unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or commercially exploited without our prior written permission.

13. Website Use

You agree not to:

Use the Website unlawfully.
Attempt unauthorized access to our systems.
Upload malicious software.
Interfere with Website functionality.
Use automated scraping tools without permission.
Misrepresent your identity.
Submit false information.

14. User Submissions

If you voluntarily submit:

Reviews
Testimonials
Photographs
Smile transformation images
Comments
Feedback

you grant Zen Smile Studio a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing, educational, or promotional purposes, subject to applicable law and any required consent.

We reserve the right to edit or remove submissions that are unlawful, misleading, offensive, or inappropriate.

15. Privacy

Your use of this Website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

16. Third-Party Links

This Website may contain links to third-party websites for your convenience.

Zen Smile Studio does not control, endorse, or assume responsibility for the content, services, or privacy practices of third-party websites.

Accessing third-party websites is at your own risk.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Zen Smile Studio shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or relating to:

Use of this Website
Reliance on Website information
Website interruptions
Technical errors
Delays
Loss of data
Unauthorized access
Third-party services
Treatment decisions made without professional consultation

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

18. Disclaimer of Warranties

This Website is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Zen Smile Studio makes no warranties regarding:

Continuous Website availability
Accuracy of Website content
Freedom from errors
Security
Freedom from viruses
Compatibility with all devices

19. Indemnification

You agree to indemnify and hold harmless Zen Smile Studio, its directors, employees, contractors, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

Your breach of these Terms
Misuse of the Website
Violation of applicable laws
Infringement of third-party rights

20. Force Majeure

Zen Smile Studio shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Government actions
Public health emergencies
Internet outages
Power failures
Labour disputes
Acts of terrorism
War

21. Changes to These Terms

We may revise these Terms from time to time.

Updated versions will be published on this Website together with the revised Effective Date.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Zen Smile Studio operates, unless otherwise required by mandatory consumer protection laws.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction unless applicable law provides otherwise.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

24. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on this Website, constitute the entire agreement between you and Zen Smile Studio regarding your use of the Website.

25. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Zen Smile Studio

Website: zensmilestudio.com

Email: [email protected]

Business Address:

D1-18-1X, Savanxx Executive Suite

We will make reasonable efforts to respond to enquiries as promptly as possible.